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Media One Online Hosting Packages include a 30-day money back guarantee. If
you are dissatisfied with your service for any reason, you will receive a full
refund (minus domain name registration fee and overage charges) if you cancel
your account within 30 days of the activation of your account.
The 30 day money back guarantee does NOT apply to Domain Name
Registration or Web Site Design Services.
FRAUD
Do
you suspect fraudulent activity or transactions on your Media One Online
account? If so, please contact Media One Online Hosting Billing department immediately
at 866-862-9703. Our billing specialist will promptly investigate and remedy
your claim.
CANCELLATIONS
If you would like to cancel your
account for any reason, then please contact Media One Online Hosting billing
department at 866-862-9703 or email us at: billing@media1online.com.com
The 30 day money back guarantee does not apply to Domain Name
Registration or other services. Domain Name Registration is NOT refundable. Once
you purchase your Domain Name, you are its owner and it can not be "returned"
until the duration of the domain term has expired.
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